Shipping & Payment
Christmas Update 2020 (AUS POST)
All orders processed for Christmas delivery need to be placed before 9AM on the 19th of December. Pre-Christmas delivery orders require EXPRESS postage. Please select EXPRESS postage at checkout to avoid disappointment. SHI LOVES a flat rate fee of $13.95 for EXPRESS post.
If you order after 9AM on the 19th of December, we can't guarantee your delivery will arrive before Christmas.
At SHI LOVES, we’re offering FREE STANDARD POSTAGE AUS WIDE for all orders over $100.
Due to COVID-19, parcels are taking longer than normal to be delivered.
STANDARD SHIPPING – $9.95 (please allow 5-7 business days for arrival)
EXPRESS SHIPPING – $13.95 (please allow 2-4 business days for arrival)
Items are shipped from our Melbourne location, within 24 hours of when the order was placed. Orders placed on weekends/public holidays will be shipped the following business day.
All orders are sent via Australia Post and tracking details will be emailed to you once your order is complete. You can track your items using the Australia Post website service.
Shipping times and delivery may be delayed during peak trading times. Unfortunately, shipping delays are out of our control and may result in longer delivery times. This applies to Christmas, Easter and Victorian Public Holidays.
Please contact us at firstname.lastname@example.org, if you experience damaged or lost goods. Alternatively, please make contact with your local Australia Post Office.